* Our most comprehensive support package.
* Ideal for heavy users or those with specialist requirements.
* Unlimited support, delivered using the most effective means
* No additional on-site support fees* – If we can’t fix it remotely then we’ll visit your premises, at our cost.
* Includes proactive monitoring of servers and critical systems such as email and backups.
* Includes a free annual mini-audit to ensure your equipment is in optimum condition.
* Includes access to our client portal to view and monitor your usage, open tickets and status of any projects.
* Optional 24×7 cover for those businesses who need help around the clock.
* Monthly usage reporting and statistics provided by email or via our Client Portal.