IT Support

Pay-As-You-Go Support

Need support fast? We can offer pre-paid support by telephone or on site. Using our suite of remote support tools we can securely obtain access to your PC or server, diagnose and resolve faults. To get started immediately, why not purchase some time now?

For less urgent queries, please contact our sales team to find out about switching to NetVector.

NetVector ProSupport

Nobody likes surprises. Unfortunately IT can be full of them. With NetVector IT ProSupport, at least the cost won’t be one. We cover London, Kent and the Southern Counties. You’ll get predictable monthly expenditure, access to our friendly and reliable helpdesk and a range of other great features:

• On-boarding healthcheck and network assessment
• 24×7 server monitoring
• Remote managed services
• Dedicated account and technical contact
• Defined Service Level Agreement (SLA)

We’ve designed three packages to suit the needs of most businesses –

ProSupport Remote+

ProSupport Flex

ProSupport Total

Plus Packs:

To help you get extra value out of your contract, we’ve designed a range of extras that you can bolt onto any of our contracts for a fixed monthly cost.

We provide geographically convenient coverage to support you and your business 24 hours a day, 365 days a year*, we offer a range of pre-set and bespoke SLA’s (Service Level Agreements) with guaranteed response and ‘Break-Fix’ times. With NetVector you can feel safe in the knowledge that in the event of a systems failure, we’ll minimize downtime and be there to get you back up and running in the shortest possible time.

With telephone, guided remote and on-site support plus a remote monitoring service for system applications if required, help is never more than a call or click away. Call us to discuss your Maintenance and Network support requirements now on 03700 500 040

Call us to discuss your Maintenance and Network support requirements now on 03700 500 040

*with 24×7 support option. Core support hours Monday-Friday 08:00 – 18:00