The 5 Biggest IT Challenges that Small Business Face

Most businesses know just how valuable technology can be when it comes to streamlining procedures and enhancing productivity. However, the IT world is a multi-faceted resource that can be complicated to a small business just getting started within their industry. If used effectively, IT can deliver huge benefits to your company, but used improperly it can mean inefficient systems, lost customers, and falling profits.

Following are just five of the biggest IT challenges that all small businesses face.

1.   Security

For any company in 2016 – especially those that build products using consumer data – security is a huge concern. Every company today regardless of its size or inclination needs to be vigilant when it comes to protecting itself, and its customers against the various threats of the online world.

2.   Inability to Prioritise

Like with any area of business, learning about all of the latest and greatest changes in the world of technology can quickly lead to excitement and a desire to implement everything at once. However, the chances are that you only have a limited amount of resources, which means that you’ll need to have a plan in place that helps you prioritise which technology you need, and when to introduce it.

3.   Falling Behind the Competition

Once you’ve made a start with your IT strategy and you’ve found that you’re achieving goals at a successful level, you might find that other things start to take your attention away from your technology efforts. While small business owners have a lot of different balls to juggle, it’s important to make sure you’re staying on top of your tech needs, as otherwise you could quickly fall behind your competition, and lose the preference of your audience.

4.   Forgetting to Train new Staff

If you have technology implemented somewhere in your business or office, then you need to be sure that your staff understands how to use it. While a file-sharing system can be a great way to make sure that projects can be done quickly and effectively within a company, it’s no use if your employees don’t know how to make the most of it. Be sure you provide training for each new feature you introduce.

5.   Improperly Managing Data

As a small business, you’ll be gathering data all of the time. This data will give you information about your products, your services, your customers, your staff members, and even the areas of your business that are the most effective. Failing to store and utilize that data properly could mean that you’re missing out on analytics that could be invaluable to your company. Being successful with small business IT is more than just using the right technology, it’s learning how to shape that technology to fit your business needs.

 

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